Privacy policy

FirstClient Hub ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use this website, why we collect it, who we share it with, and the rights you have.

1. Information we collect

• Newsletter: your email address and the date you gave consent.
• Contact form: your name, email address and the content of your message.
• Accounts: for authors and administrators only — name, email and profile details.
• Usage data: article view counts, and — only with your consent — analytics data such as pages visited, device type, approximate location and referring site.
• Cookies: see our cookie policy.

2. How we use your information

• To send the newsletter you requested.
• To reply to your messages.
• To run, secure and improve the website and its content.
• With your consent, to show and measure advertising.

3. Legal bases

Where data protection laws such as the GDPR apply, we rely on your consent (newsletter, analytics and advertising cookies), our legitimate interests (running and securing the site, replying to enquiries) and legal obligations where relevant.

4. Advertising and Google AdSense

We may use Google AdSense to display ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites on the internet. You may opt out of personalised advertising by visiting Google Ad Settings, or opt out of some third-party vendors' cookies at www.aboutads.info. Read more in how Google uses data from partner sites.

5. Sharing

We do not sell your personal information. We share it only with service providers that help us run the site (hosting, database, email delivery, analytics and advertising), under appropriate agreements, or when required by law.

6. International transfers

Our providers may process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses.

7. Retention

Newsletter data is kept until you unsubscribe. Contact messages are kept for up to 24 months unless needed longer for an ongoing matter. Analytics data is kept according to the provider's retention settings.

8. Security

We use access controls, encryption in transit and restricted administrator access to protect your data. No method of transmission over the internet is completely secure.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent at any time. California residents may request information about, and deletion of, their personal information; we do not sell or share it for cross-context behavioural advertising without consent. To exercise any right, use our contact page. You may also complain to your local data protection authority.

10. Children

This website is intended for adults and is not directed at children under 16. We do not knowingly collect their data.

11. Changes

We may update this policy. Significant changes will be highlighted on this page with a new date.